Hi xbreaker316,
That’s great!
I’m glad to know it’s working now.
Regards,
Diego V.
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Re: unsupported system drive error
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Computer Keeps Disconnecting from Internet -- Intel AC-8260
I have a computer that keeps disconnecting from the Internet as of this morning -- worked just fine prior. For the most part, it will show "connected - no Internet".
The computer has a dual-band Intel AC-8260. I thought that it might have been a Windows update, but after uninstalling the one that happened yesterday, the issue persisted.
I am able to see the following errors over and over in Event Viewer:
NDIS
Error Code: 10400
"Network interface AC-8260 has begun resetting. There will be a momentary disruption in network connectivity while hardware resets. Reason: The network driver requested that it be reset"
It goes on to say that it has been reset 200 times since last initialization.
Netwtw06
Error Code: 5007
"5007 - TX/CMD timeout (TfdQueue hanged)"
I have tried disabling the network adapter driver, uninstalling it, rollback it back to the version to 20.50.0.4, reinstalling it to the latest one at 20.80.0.0, . When I checked the version of the driver, it showed 20.70.1.1 for some reason.
I have done the following:
uninstall windows update
uninstall driver
reinstall drivers
rollback driver
tried turning off master browser service -- set back to auto
forgot networks
Tried different WiFi networks
sfc /scannow
turned off IPv6 completely
setup static DNS
Ran troubleshooter (can't connect to gateway)
release/renew/flushdns
Changed power management for driver (turned off the ability for the computer to turn it off when on low power)
Channel Width 2.4 GHz: 20 MHz
Channel Width 5 GHz: Auto
Roaming Aggressiveness: 1. Lowest
Cleared tmp files
Ran AV scan
Pinged loopback (successful)
ran netsh int ip reset and restarted
What is weird is that while I am unable to connect to the WiFi networks (which this computer was able to connect to yesterday without any issues -- no changes have happened to the network), the computer can connect to a mobile hotspot without any issues. When I ran a continuous ping on the connections where I could not access the Internet to the gateway, I got anything from "no resources" to "ping transmit failure" to "request timed out" to "destination host unreachable". Due to the issue, the pings are only sporadically successful when the network adapter is not being reset. At this moment, I am unsure on what to do further as far as troubleshooting goes. No other devices are having these issues and our network is working just fine.
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Re: NUC7PJYH: BIOS Version: 0045. What's new?
Can you share a bit more about the HDMI issues you're having?
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Re: Run NUC8i7BEH on external battery?
Hi, thank you for response.
My thought was no adaptors just plain 19v battery plugged directly to NUC in lack of 230V. (Europe) power supply.
Any thoughts?
Reg. / Brad
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Re: Dell G5 screen not recognized and only 6 bit color is used with UHD630 drivers
Hello Sacrat
Thank you for the information.
Allow me to share with you that the behavior is under investigation with the bug ID 1407263679. On the thread https://communities.intel.com/thread/120305 please keep monitoring that thread for updates in the issue.
Thank you.
Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Re: Scheda video integrata non rilevata (Intel HD Graphic 630)
Grazie per la risposta. Ho contattato l'assistenza Asus, mi hanno consigliato di aggiornare il BIOS. Dopo tutta la procedura di aggiornamento, sono entrato nel BIOS ma non ho trovato alcuna opzione riguardante la scelta della GPU. Inoltre nella EZ Mode del BIOS risulta come unica GPU la NVidia GeForce 1060, ma della Intel HD 630 non vi è traccia, neanche nella advance mode. Proverò a ricontattare Asus per trovare una soluzione.
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Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
Ich habe jetzt beide Festplatten auf GPT, was muss ich danach versuchen?
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Re: Issue running remote discovery
Hello Heine Koldbro Madsen,
Since it says it's not provisioned, does it allow you to continue and complete the provisioning process? Does it gives you any error message or does it completes but then it just doesn't work?
On the same folder where the ACUconfig tool is saved, every time you start the tool it will create a ACUconfig log. Could you please send us that log?
Jose A.
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Re: wifi sevice not working
Hello abinanthanramasamy,
Thank you for posting on the Intel ® communities.
I can see that you are having connectivity issues.
Regarding this, in order to assist you in the best way, please provide me with more information of your system and the problem. For example, you can provide me with an System Support Utility report, this report can be generated from our tool, you can refer to the link below so you can download it:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
Make sure to attach the created report to this thread.
Also, please let me know if there is any error message or problems appearing during the usage or connecting.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
Hi LucasStar77,
If both drives are now using GPT, then you can try to enable the module.
Please follow this guide from your motherboard’s manufacturer: https://www.gigabyte.com/MicroSite/454/intel-optane-ready.html
It explains which settings you should configure at BIOS. If you have any issues, please take screenshots of the BIOS settings.
You can take screenshots of the BIOS by pressing F12 or the Print Screen button. You will require a USB Flash memory connected because the images are saved there automatically. Please refer to this site for additional details about this: http://www.unboxingtreatment.com/2018/04/howto-take-screenshot-motherboard-bios.html
Additionally, please take another screenshot of the Peripherals section in your BIOS.
I’ll be waiting for your response.
Have a nice day.
Regards,
Diego V.
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Re: Intel SA 00075 Not being installed - stuck in installing
Hello chris chambers,
When you say AppDiscovery do you refer to the SCS System Discovery Utility from the Intel Setup and Configuration Software used to provision the AMT machines? Is through AMT that you are trying to deploy the BIOS update?
You can check the Intel SCS package from the following URL and tell me if this is what you are implementing: https://downloadcenter.intel.com/product/39104/Intel-Setup-and-Configuration-Software-Intel-SCS-
Looking forward for you updates.
Jose A.
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Re: NUC7i7BNH Wake system from S5 problem
Hello leonmerts
Thank you for waiting. I would like to share with you that I have set the Intel® NUC Kit NUC7i7BNH on to wake at 8:00 pm (20 hours) Amsterdam time zone ( same time on BIOS and OS) and the Intel® NUC woke up at the correct time.
Have to try to clear the CMOS on the unit? Steps to complete clear CMOS https://www.intel.com/content/www/us/en/support/articles/000005805/mini-pcs.html, use the power button method.
Please attach to this thread the current Intel® System Support Utility for Windows*. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Steps to save the report:
- Run the utility.
- Click on “Scan” to get the scanned system.
- Once the scan is complete click on “next”.
- Use the “save” option, save the report to your desktop.
- To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.
What other devices you have connected to the Intel® NUC?
Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Re: NUC7i3DNKE Car Power On/Off
Hello johnnyrocket,
Thank you for your response.
It has been my pleasure to help you.
I am glad to know you find the information provided helpful, this is all we can do from Intel's* side since, as I mentioned before, it's a configuration that we do not support.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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Depth Camera Module D430 Custom Board Information
Is a schematic and bill-of-materials available for the depth camera module D430 board?
Our system requires a different imager base line spacing and different optics than the standard D430 assembly.
We would like to use the D430 circuit design and components on a custom board with a different form factor.
Thanks,
Bob
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Re: PyLibRealsense Saving Aligned PointCloud
MartyG Thank you for the reply.
I am aware of that functionality in the RealSense Viewer, but I need do it in code, but it doesn't have to be in Python.
I am guessing there is some API for doing it since RealSense Viewer can do it, but I am not sure where to find that information.
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Re: Wireless AC-9560 Slow speed and disconnects on 5Ghz
Hello markc_182,
Thank you for posting on the Intel ® communities.
I can see that you are experiencing slow speed and disconnections when using 5 GHz.
First, I would like you to provide me with the full System Support Utility report, I can see that you only attached the network part, so please attach it again with the rest of the information. Now, I need more data, so please provide me an answer for the following questions:
1 - Is this problem only experienced with the laptop or have you tried other devices as well?
2 - Have you tried to connect to a different 5 GHz network?
3 - You mentioned the speed is slow in 5 GHz, have you checked 2.4 GHz?
4 - Was this problem experienced before or it just started happening?
Also, please refer to the link below to find the recommended settings for 802.11ac:
https://www.intel.com/content/www/us/en/support/articles/000024678/network-and-i-o/wireless-networking.html
Make sure to change any configuration when applicable according to the information in the article above.
I hope this helps.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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Re: Unable to install RCS - UPGRADE_RECRYPT action fails
Hello heinekmadsen,
I am following up with your case and see that we have not heard back from you.
If you need more assistance do not hesitate to reply.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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Re: RMM remotecontrol revoked certificate
Hello Amigo83,
Please help us providing more additional information in order to better assist you:
Model on your Intel(R) server board:
Internet browser that you are using:
Firmware version:
Processor model:
Were you able to access the RMM remote control before?
Best regards,
Sergio S.
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Re: Mode Not Supported - NUC7JYH - HDMI to Samsung LE19R86BD
Hello jamiedow,
Thank you for your response.
I am following up with your case and see that we have not heard back from you.
If you need more assistance do not hesitate to reply.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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Re: NUC7i3BN- Sleep shuts down nuc, but still blue night and fans on issue
Hello marjo,
Thank you for waiting patiently.
We are currently still reviewing and testing this, I apologize for the long delay, we will be getting back to you as soon as possible.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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